FAQ

Orders & Payment

1. Do you offer volume discounts for bulk orders?


Yes. As a professional cosmetic bag and luggage wholesale supplier, we provide tiered pricing for large-volume orders. The higher the order quantity, the more competitive the unit price. Our goal is to deliver the best value while maintaining premium quality standards.


2. How can I track my shipment after dispatch?

Once your order has been shipped, we will send a tracking number via email, allowing you to monitor shipment status in real time. Our customer support team is always available to assist with any logistics inquiries.

3. What payment methods do you accept?

We support a range of secure and flexible B2B payment options, including:

  • Bank Transfer (T/T) — Standard method for wholesale and OEM orders
  • PayPal — Suitable for samples and small trial orders
  • Credit Cards — For fast and convenient transactions
  • Letter of Credit (L/C) — Available for large-scale brand or corporate orders
  • Net Terms (Net 30 / Net 60) — Offered to approved long-term partners

We are committed to providing safe, compliant, and scalable payment solutions tailored to wholesale and brand clients.

4. What types of clients do you typically work with?

We collaborate with retailers, brand owners, corporate gift suppliers, event organizers, schools, and institutional buyers. With flexible customization capabilities and a robust supply chain, we support both wholesale buyers and brand partners at scale.

5. Do you offer custom packaging for wholesale orders?

Yes. We provide fully customizable packaging solutions, including branded dust bags, eco-friendly cartons, and premium retail-ready packaging. Our packaging options help enhance customer experience and reinforce brand identity.

6. How can I place a bulk order for custom travel bags?

You can contact our sales team via our website or email. We will guide you through design consultation, material selection, sample development, and quotation. Once the quotation is confirmed, production begins, and we provide regular progress updates throughout the process.

Production & Materials

1. What customization options are available for handbags?

As a professional custom bag manufacturer, we offer comprehensive customization, including materials, colors, sizes, logo placement, hardware, stitching techniques, and structural features, enabling products that align perfectly with your brand identity.

2. What materials do you use?

We source over 100 premium materials, including high-quality leather, eco-friendly fabrics, recycled textiles, and durable synthetic materials, ensuring an optimal balance of aesthetics, durability, and functionality.

3. What is your Minimum Order Quantity (MOQ)?

MOQ varies based on design complexity and material selection, but typically starts at 100–300 pieces, making our production suitable for both emerging brands and established wholesale buyers.

4. Can you handle complex or high-end customization projects?

Yes. We specialize in advanced customization, offering high-performance materials, precision branding techniques, ergonomic design enhancements, and performance-driven engineering, suitable for sports, outdoor, premium, and technical bag projects.

5. What printing and branding techniques do you offer?

We support multiple branding and decoration methods, including silk screen printing, heat transfer, woven labels, digital printing, embroidery, and premium logo applications, ensuring durability, strong visual impact, and brand consistency.

6. Quality Standards & Certifications

Our factory is ISO 9001 certified and complies with OEKO-TEX® Standard 100, GRS, BSCI, SEDEX, and AATCC/ASTM testing standards, ensuring products meet high standards for quality, safety, sustainability, and ethical manufacturing.

Production & Shipping

1. What is the production lead time for custom handbags?

Production timelines depend on order volume and customization complexity. Typically, delivery takes approximately 4–6 weeks from design approval to shipment. We prioritize meeting your deadlines while maintaining consistent communication.

2. Can you provide samples before mass production?

Yes. We offer sample development services, allowing clients to verify materials, craftsmanship, and design accuracy before placing a bulk order.

3. Do you support international shipping and compliance?

Yes. We work with trusted global logistics partners and support international shipping. Our team can assist with customs clearance, export documentation, and freight coordination to ensure timely and secure delivery.

4. What shipping methods are available?

We offer air freight, sea freight, rail transport, and express courier options, depending on your budget, delivery timeline, and order size.

5. Can you meet urgent or rush production deadlines?

Yes. For time-sensitive projects, we can arrange priority production scheduling and expedited shipping where feasible. Please contact us to discuss urgent timelines.

6. How do you ensure consistent production quality?

We implement strict quality control procedures at every production stage, including material inspection, in-line quality checks, and final product audits to ensure consistent product standards.

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